Terms, Privacy Policy and Cookies

Perfect Touch Performance Ltd GDPR Privacy Notice

  1. Background


This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you.  It applies to all services, and instances where we collect your personal data.


This privacy notice applied to personal information processed by Perfect Touch Performance Ltd.


Who are we?

Company Name:                Perfect Touch Performance Ltd
Registered Number:          07786097

Purpose of Processing:     Customer Quotations, Invoicing and Service Reminders

Legal Basis:                           Legitimate Needs

Perfect Touch Performance Limited are a “Data Processor” and are not a “Data Controller”


  1. How to contact us

    We can be contacted on [email protected]

Or by mail to:
Perfect Touch Performance Ltd

Unit 1 Hannah Nursery

Sewardstone Road


E4 7RG


  1. What data do we hold?

    We hold and process data provided by Customers and Suppliers for Purchasing and Invoicing Purposes.
    This data will have been provided in writing or electronically as part of a Job booking process.
    This data includes:
    For Customers

Name, Address, Contact Information such as email address, telephone number
Property Details as required for Works completed
For Suppliers:
Business Name, Address, Contact Information such as contact name, email address, telephone number


All invoicing is carried out electronically.
Paper copies of job sheets may contain: customer name, address and a signature to confirm works completed.  These are filed away in a secure and locked cabinet.
All data is held at our Office Address in Sewardstone Road, London.  All data is held securely on password protected Servers and PCs.

All backups are encrypted and carried out within the EU.


  1. Where do we get this data from?

From Customers initiating a quote.

From customers when confirming a job booking either electronically or in writing.
From suppliers when purchasing goods/materials either electronically or in writing.


What do we use this data for?

For customers: to provide a quotation, then process and complete the work requested by you.  For example, to process your quotes, job booking paperwork, service contracts, invoices and warranty certificates.
For suppliers: for purchasing purposes.


  1. Who do we share your data with?


We do not share your data with any 3rd parties.


  1. Do we pass data cross border?


No, we are based in the UK and do not pass data cross border.


  1. How long do we keep your data?


For as long as we have a reasonable business need to do so.
Your data is retained only whilst of “use” to us.


  1. Your rights under GDPR:

You have the right to:
1. To Access: you have a right to access all data held by the “Data Controller”
2. To Rectify: you have a right to request that data held is rectified
3. To Erase: you have a right to request your data is erased
4. To withdraw consent: you have the right to withdraw consent
5. To make a complaint: all complaints should be made out to:
The Information Commissioner’s Office which enforces data protection laws:
OR you can contact us directly via [email protected]


  1. What if your personal information changes?


You should tell us so that the data we hold is accurate.


  1. Do you have to provide personal information to us?


No but if you do not provide us with contact information it may make it difficult to proceed with quoting and completing works.


  1. Changes to our Privacy Policy


We keep our privacy policy under regular review and any updates are posted on our site.  The privacy policy was last updated 21.05.2018.


Terms and Conditions

We haven’t uploaded this yet…

For our up-to-date terms and conditions please speak to us – 01992 443900 or email [email protected]

Cookie Policy

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Perfect Touch Performance Ltd

Perfect Touch Performance Ltd

Unit 1 Hannah Nursery,
Sewardstone Road,
E4 7RG
0208 191 7916
01992 443900
Registered in England and Wales: 07786097
VAT No.: GB770746314

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