Terms, Privacy Policy and Cookies

This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you.  It applies to all services, and instances where we collect your personal data.

This privacy notice applied to personal information processed by Perfect Touch Performance Ltd.

Who are we?

Company Name: Perfect Touch Performance Ltd
Registered Number: 07786097
Purpose of Processing: Customer Quotations, Invoicing and Service Reminders
Legal Basis: Legitimate Needs

Perfect Touch Performance Limited are a “Data Processor” and are not a “Data Controller”.

We can be contacted on [email protected]

Or by mail:

Perfect Touch Performance Ltd
Unit 1 Hannah Nursery
Sewardstone Road
London
E4 7RG

We hold and process data provided by Customers and Suppliers for Purchasing and Invoicing Purposes.
This data will have been provided in writing or electronically as part of a Job booking process.

This data includes:

For Customers
Name, address, contact information such as email address, telephone number, property details as required for works completed

For Suppliers:
Business name, address, contact information such as contact name, email address, telephone number

All invoicing is carried out electronically.

Paper copies of job sheets may contain: customer name, address and a signature to confirm works completed.  These are filed away in a secure and locked cabinet.

All data is held at our Office Address in Sewardstone Road, London. All data is held securely on password protected Servers and PCs.

All backups are encrypted and carried out within the EU.

From customers initiating a quote.

From customers when confirming a job booking either electronically or in writing.

From suppliers when purchasing goods/materials either electronically or in writing.

What do we use this data for?

For customers: to provide a quotation, then process and complete the work requested by you.  For example, to process your quotes, job booking paperwork, service contracts, invoices and warranty certificates.

For suppliers: For purchasing purposes.

We do not share your data with any 3^rd parties.

No, we are based in the UK and do not pass data cross border.

For as long as we have a reasonable business need to do so.

Your data is retained only whilst of “use” to us.

You have the right to:

1. To Access: You have a right to access all data held by the “Data Controller”
2. To Rectify: You have a right to request that data held is rectified
3. To Erase: You have a right to request your data is erased
4. To withdraw consent: You have the right to withdraw consent
5. To make a complaint
   All complaints should be made out to:
   The Information Commissioner’s Office which enforces data protection laws:
   http://ico.org.uk OR you can contact us directly via [email protected]

You should tell us so that the data we hold is accurate.

No but if you do not provide us with contact information it may make it difficult to proceed with quoting and completing works.

We keep our privacy policy under regular review and any updates are posted on our site.  The privacy policy was last updated 21.05.2018.